Terms & Conditions
Disclaimer & Indemnity: All charters (hereby referred to as “Activities”) offered are subject to availability; flight and fees (the “Price”) are dependent on the timing of the booking, the aircraft being flown, and the fees associated with any additional pilots and FBO Destinations chosen. The Price includes only the flights and services as are itemized on the Booking Confirmation and no-other. Price must be paid a minimum of 24 hours before the date of travel unless specified otherwise. If Price is not paid in full in the time stated above, we shall have the right in our sole discretion to cancel the booking. The Client shall ensure that no damage is caused to the Aircraft by them or any of their passengers and agrees to accept full responsibility for any costs associated with the repair of any such damage, and the Client shall defend, indemnify, and hold harmless HFS, its affiliates, and their respective shareholders, directors, officers, employees, contractors, agents, successors, and assigns (collectively the “HFS Indemnified Parties”) from and against any losses, damages, costs (including, without limitation, attorneys’ fees, court costs, and costs of appeal), expenses, judgments, liens, decrees, fines, penalties, liabilities, claims, actions, suits, and causes of action arising (collectively “Claims”), directly or indirectly, from (a) any damage to the Aircraft caused by Client and/or Client’s passengers, and (b) any negligence, recklessness, and/or willful misconduct by the Client and/or Client’s passengers. HFS will invoice the Client with respect to the costs incurred as a result of such damage. We will not be liable to you for any deficiency arising out of an issue caused by you or a member of your party.
Boarding: All passengers must have valid photo identification (Passport or Driver’s License). All bags are subject to inspection. All passengers must wear individual life jackets provided by the crew before the flight. Dangerous goods / hazardous materials are not allowed onboard.
Transportation is not provided by HFS unless previously arranged. The Client shall ensure that all luggage is properly and sufficiently packed for carriage and HFS shall have the right to refuse to carry on board any luggage that is deemed hazardous or would affect the weight of the helicopter in HFS’s sole discretion.
Cancellation: Refunds will not be given if the flight is cancelled within 12 hours of the scheduled departure. 50% cancellation fee for flights cancelled more than 12 hours but less than 24 hours from scheduled departure. 25% cancellation fee for flights cancelled more than 24 hours but less than 48 hours from scheduled departure. No cancellation fee for flights cancelled 48 or more hours prior to the scheduled departure. Refunds are not given if you do not call to cancel your flight or do not show up for our flight. HFS will notify passengers as soon as possible if there is a weather cancellation. In the case of a cancellation beyond HFS control, Discounts and/or refunds will not be rewarded once the flight is completed.
Additional Fees: Should the Client or any of its passengers fail to arrive for the check-in time, the Client shall be liable to pay any costs and expenses that arise from and incidental to the delay, and the Client shall defend, indemnify, and hold harmless HFS and the HFS Indemnified Parties for any such costs and expenses. Such costs may include but are not limited to, additional Flight Time on a pro rata per hour basis, additional airport charges, and other (e.g., parking fees, etc.), as well as costs in relation to additional crew and pilot expenses as a result of any such delay.
Assumption of Risk: I understand and acknowledge that the Activities may be dangerous and may involve the risk that Client and/or Client’s passengers will sustain serious injury, temporary or permanent disability, death, and/or property damage. Client further acknowledges that any injury that Client and/or Client’s passengers may sustain while engaged in the Activities may be compounded by negligent or delayed medical service. CLIENT VOLUNTARILY AND FREELY ASSUMES ALL RISKS AND DANGERS THAT MAY OCCUR PURSUANT TO CLIENT’S PARTICIPATION IN THE ACTIVITIES, INCLUDING THE RISK OF INJURY, DEATH, OR PROPERTY DAMAGE.
Release from Liability: Client hereby agrees, on behalf of it/her/himself, my heirs and my personal representatives, to fully and forever discharge and release HFS and the HFS Indemnified Parties from any and all Claims that Client may have or hereinafter have for any injury, temporary or permanent disability, death, damages, liabilities, expenses and/or causes of action, now known or hereinafter known in any jurisdiction in the world, attributable or relating in any manner to related to the Activities, whether caused by the negligence of the HFS or any of the HFS Indemnified Parties, or by any other reason to the extent permissible under applicable law. I acknowledge and agree that this release and waiver of liability is intended to be, and is, a complete release of any responsibility of HFS and/or the HFS Indemnified Parties for any and all personal injuries, temporary or permanent disability, death, and/or property damage sustained during the Activities to the maximum extent permissible under applicable law.
Covenant Not to Sue: Client agrees, for it/her/himself and all my heirs, not to sue HFS and/or the HFS Indemnified Parties or initiate or assist in the prosecution of any Claims for damages or cause of action against HFS and/or the HFS Indemnified Parties that I or my heirs may have as a result of any personal injury, death or property damage I may sustain during the Activities, whether or not caused by the negligence of HFS and/or the HFS Indemnified Parties.
Severability: If any provision or portion of the foregoing shall be held by a court of competent jurisdiction to be illegal, invalid, or unenforceable, the remaining provisions or portions shall remain in full force and effect.